Users may experience network connectivity issues due to a JRSS technical upgrade from 18 March 2025 – 18 April 2025. Users experiencing any network or other IT service issues should first contact the Army Enterprise Service Desk (AESD) at 1-866-335-ARMY (2769) to open a help desk ticket to ensure proper visibility of any issues related to this project and allow us to provide the right resources to correct the problem.